what happens when you place an order
When you place your order you will receive an order confirmation, immediately .Which means we know you have an order on cue. We will then place your order ready for cutting and making, cue. within 48 hours of placing your order we will email you with a time estimate for your goods to be dispatched. Goods will only be dispatched when your payment has been cleared through our account. We will notify you of your tracking number when your goods are processed through Australia Post for delivery.
*Please know that all orders are guaranteed, so when you place an order, your fabric is allocated/goods towards your order immediately.
*This is a hand made product and we work in a Workroom that practices a Covid Safe plan and all mask are steamed prior to packaging for the highest level of hygiene.
*We operate from Mondays to Fridays only during business hours.
*Your Order is NON-CANCELABLE, as we are making your order up specifically for your requirements.